How do I get a refund?

First, you need to cancel your account online by going to "Account" => "Cancel" tab.

In the cancellation form, please indicate that you're requesting for a refund.

If you are eligible for a refund (read our terms and refund policy here), we will start the process within 24 hours. Please allow several business days for the refund transaction to settle.


Have more questions? Submit a request


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